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On Hold - Call Center Simulator

On Hold - Call Center Simulator

Steam|OccasionnelIndépendantSimulation

A dark comedy call center simulator where you answer calls, verify identities, catch fraudsters, and run side hustles under your supervisor's watchful eye. The queue never empties. The pay never improves.

Section du jeu

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First Day Jitters31.2%

Resolve your very first call.

Five Stars82.4%

Earn a 5-star CSAT rating on a single call.

Smooth Operator56.0%

Finish a day averaging 4.8+ CSAT across 5 or more calls.

Not On My Watch49.1%

Block a fraud or scam attempt before it gets through.

One Name Isn't Enough34.7%

Catch a social engineer red-handed.

Probation Cleared26.0%

Survive your first week on the floor (Day 5).

Lifer0.8%

Clock in for Day 20.

Telecom Tycoon4.5%

Bank a balance of $1,000.

Fully Equipped3.4%

Own every upgrade in NimbusMart.

Dialing for Dollars54.8%

Close your first outbound cold call.

Wolf of Nimbus23.4%

Close 3 cold sales in a single day.

Side Hustle51.5%

Pocket your first payout off the books.

Caught Red-Handed36.1%

Get busted running a grift.

Books Cooked9.5%

Earn $100 in dirty money over your career.

Reliable Partner6.0%

Collect a dead drop from D.D.

Friend to Gerald7.6%

Share your crumbs with the pigeon on the sill.

Printer Whisperer32.4%

Wrestle a jam out of The Hungry One.

Green Thumb10.5%

Get Fernando Jr. to flower (a 5-day watering streak).

Succès secret17.1%

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Succès secret19.0%

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Buying the Rolodex40.3%

Purchase your first lead package from LeadMart.

Poacher27.0%

Win a customer away from a rival telecom.

Succès secret3.6%

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Two Birds20.1%

Resolve both issues on a compound call.

Succès secret0.0%

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Succès secret0.0%

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Succès secret4.9%

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Succès secret1.7%

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Succès secret4.0%

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New Digs43.1%

Verify a customer who has moved and update their address on file.

Storm Chaser8.3%

Survive a Call Storm without missing a single call.

Squeaky Clean2.1%

Score an A or better on an Audit Day without attempting a single grift.

Red Carpet Service4.9%

Earn a B or better on a VIP Day.

Iron Shift0.8%

Complete a Double Shift. Marcus owes you big.

Flying Blind2.4%

Resolve a call while the cascade failure has your tools down.

Pod Wars21.0%

Beat Chad from Pod 4 in a weekly review.

Floor Champion2.1%

Own a winning record against Chad, three wins clear.

Good Neighbor1.0%

Complete 3 coworker favors.

Responsible Adult0.1%

Pay rent 4 weeks straight in Hard Mode.

Succès secret0.0%

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Succès secret0.2%

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Succès secret0.0%

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Succès secret0.0%

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Succès secret0.1%

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Succès secret0.1%

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Succès secret0.0%

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Succès secret1.2%

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Saboteur1.7%

Send your first Dirty Trick in a Shift Race.

Floor Menace0.0%

Send 5 Dirty Tricks in a single Shift Race.

Succès secret0.0%

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Ice in Your Veins58.1%

Finish a B-or-better day without your stress ever hitting the red.

Succès secret0.4%

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Succès secret2.5%

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Ray of Sunshine11.5%

Push office morale to 90. The floor loves you.

Crew Leader0.0%

Earn 150 combined coworker rep. Pod 2 took a vote.

The Delegator5.4%

Transfer a ringing call to a coworker who owes you.

Not My Problem10.0%

Bounce a ringing call straight to Tier 2.

Customer Service Legend1.6%

Hold the Platinum service tier for 10 straight days.

First-Contact Fixer20.7%

Average 80%+ resolution across a full review week.

Succès secret0.2%

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Company Man10.0%

Work 10 lifetime days across all your careers.

Clocking In After Dark0.5%

Finish a Night Shift run.

Deep Hours0.0%

Survive 5 hours of the Night Shift.

The 4 AM Club0.0%

Survive 10 hours of the Night Shift.

Succès secret0.0%

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Moonlighter0.0%

Earn 100 lifetime Overtime Tokens.

Team Player1.6%

Route a ringing call to a teammate in a co-op Shift Race.

Lifesaver0.0%

Resolve 5 calls routed to you by teammates, well.

Succès secret0.8%

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Fully Patched0.0%

Pay your AV subscription 4 weeks straight in Hard Mode.

Succès secret0.0%

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Loose Ends5.8%

Close a follow-up case a customer called back about.

Clean Desk2.5%

Finish a review week with no open cases left on your board.

Succès secret0.0%

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Continuing Education7.7%

Enrol on your first certification course.

Overqualified0.0%

Hold every tier of all four certification tracks.

Specialist0.1%

Max out a single certification track.

Interior Designer0.4%

Own every item in the desk catalogue.

Moving Up0.1%

Move into the place you actually wanted.

Succès secret0.1%

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Mentor1.3%

Run 8 coaching sessions with your floor agents.

Took The Hit0.5%

Absorb a complaint onto your own record to protect an agent.

ACH_GOOD_MANAGER1.0%

Earn a pod performance bonus of $25 or more in a single shift.

On Hold - Call Center Simulator : les 83 succès et trophées